Below you'll find answers to some of the most frequently asked questions at Avana Senior Care.
Avana Senior Care offers three primary services:
Our base package includes the following core services:
Medical / Nursing Assistance:
Meals:
Housekeeping:
Entertainment & Engagement:
Our base package includes the following medical and nursing care services:
While Palliative Care is not included in our base services, we have a tie-up with local palliative care centers to offer those services as needed.
The base package includes a shared caregiver. If our team assesses that a higher level of care is required, necessitating a 12-hour or 24-hour dedicated caregiver, additional charges will apply.
We believe in fostering a vibrant, engaging environment where residents feel connected and valued. Some of the activities we organize include:
We publish an activity schedule ahead of time and share memories from events with residents and their families.
We conduct daily vital checks only as per the requirement of the resident, which are recommended by our medical team. Residents with specific health needs (e.g., diabetes, hypertension) or those undergoing recovery may require more frequent monitoring, while other residents may not require daily checks.
We take pride in offering meals that cater to all dietary preferences, ensuring both variety and quality. To maintain the highest standards of food preparation and meet the specific needs of our residents:
We offer a community dining experience where meals are prepared with a variety of options, but specific requests are generally only catered to in special circumstances, such as during an illness or a significant celebration. We also make it easy to order food from trusted services like Zomato, Swiggy, and Uber Eats when needed.
Our pricing is based on the following factors:
The final price will be confirmed after our medical team conducts an assessment and determines the appropriate care plan.
As residents' needs evolve, particularly when transitioning from Independent Living to Assisted Living or Advanced Care, the care ratio (number of attendants per resident) increases. This may impact the pricing, which will be adjusted based on the level of care and support required at any given time.
We maintain an open-door visitor policy while prioritizing the privacy and comfort of all residents:
Guests are also welcome to take their loved ones outside for short visits and outings as long as it is coordinated with our staff.
Each room at Avana Senior Care is designed to ensure maximum comfort and functionality for our residents. The amenities include:
We are committed to ensuring a safe and clean environment at all times:
Resident day-to-day expenses, such as personal purchases, laundry, or additional services, are managed through the petty cash system. Each resident has a personal account where small expenses are tracked. These include:
Expenses are logged and monitored, and the fund is replenished as needed. Residents or their families are informed about any outstanding balance.
The security deposit is collected to cover potential damages, unpaid dues, or loss of property during a resident’s stay. It may also be used for minor repairs or extra services.
The deposit is refundable upon move-out, minus any applicable deductions.
Our straightforward admission process includes:
We offer several additional features to enhance accessibility, communication, and engagement: